J.D. Power: Even more word of solid of out of service of user of mobile phone of 25% United States
October 4, 2008
Time of Beijing of dispatch of sina science and technology on October 4 message, according to foreign media coverage, j.D of firm of American market research. Power And Associates released a report to say recently, the user of American mobile phone of more than 1/4 already disuse secures a phone.
This has the online investigation that more than 20000 people join to show, the consumer of 27% already replaced the majority use of fixed phone with the mobile phone, this already had 61% to cancel fixed phone in the crowd partly. J.D.Power wireless service is high-quality Er of handkerchief of ยท of chief inspector gram stalking or branch is loose (Kirk Parsons) expresses, the others consumer basically uses fixed phone at security of electrograph, family or emergency treatment phone. The trend that the mobile phone replaces solid word is most clear in the 18 youths that come 24 years old, this age paragraph the youth that has 29% corresponds basically already according to armrest machine, but old consumer still withholds original convention, 65 years old of consumer that reach above age are only mobile phone of 9% complete support.
This two years for a time satisfaction of mobile service customer spends investigation to undertook in June at coming this year in Feburary, j.D.Power enquired in investigation concerned mobile phone replaces the issue of solid word first. In recent years, as the development of this kind of trend, business of solid word operation already began to seek way tarry customer, adoption method includes will wireless network and network telephone call (VoIP) , broadband and cable television bale bind wait surely.
Verizon Wireless is spent in wireless service satisfaction lead dominant position expanded in investigation, in complete beauty 6 large areas have 5 area to precede inside the country. Among them, the integral user satisfaction of southeast area is spent amount to 71.8% , it is the highest number in whole investigation. Paersong expresses, considering be not all operation business to carry in full extent battalion, j.D.Power did not announce the findings of completely beautiful market. (Zhi Huan)
Tags: even, mobile, power, service, solid, user, wordAdvertisement
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